Cooperation with Clients

The topics I have chosen for my articles before usually focused on other executives rather than my role in the work in the company. Maybe it's because the manager's role is not that prominent but it does exist for some reason. If we take a look at the process of work, it can be pictured as a situation where a client and a contractor are sitting on the chairs, and a manager is sitting between them. And here it goes, my role and function are to sit between two parties.

Actually, the manager can both look at the process from the outside and at the same time serve as a link. In my job, I try to put myself in the executive's shoes as well as in the client's shoes. Quite often, I hear from the clients that they could directly communicate with the contractors. In some cases, it's a necessity, of course, in front of the manager, as some details more quickly come across straight to the contractor. However, sometimes I read client's remarks or preferences and understand that the contractors shouldn't see them. Of course, I realize I can't show everything that was written by the client to a designer or a coder; and the designer cannot say everything to the client. Not once when I said that I'd copied and passed on everything to the contractor, the clients got nervous and asked 'Why? It won't make them feel good. The project is not over yet'. But I represent this contractor. Anyway, a manager is an intermediary, a 'filter' and a regulator in the cooperation. Frankly speaking, if you do want to try out direct communication with a contractor, there are freelancers at your disposal who cooperate on a direct basis with a client. See what is more convenient for you.